Return & Refund Policy – HS Collection

At HS Collection, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, unworn, and in their original condition with tags attached.
• Products that are damaged due to misuse are not eligible for return.

Refunds

• Once we receive and inspect the returned item, we will notify you about the approval of your refund.
• Approved refunds will be processed to the original payment method or as store credit, depending on the order.

Exchanges

• We offer exchanges for items with a size issue, manufacturing defect, or if the wrong product was received.

Non-Returnable Items

• Sale or clearance items may not be eligible for return or exchange.
• Used, washed, or damaged items cannot be returned.

Return Shipping

• Customers may be responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

For return or refund requests, please contact our customer support team with your order details.